OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

Frequently Asked Questions (FAQ)

Will I receive the same product that I see in the picture?

Yes, we strive to ensure that the product images closely match what you will receive. However, due to slight differences in lighting, displays, and packaging, the color or details may vary slightly. But the product you receive will be exactly what is described.

Where can I view my sales receipt?

You can view your purchase receipt through the email you received after placing your order. Additionally, you can find your order details and sales receipt in the "Order History" section of your account.

How can I return a product?

To return a product, please contact the store's support team and provide your order number. After your request is approved, the necessary instructions for returning the item will be sent to you. Please note that the product must be in its original condition and unused in order to be eligible for return.

Please note that the product must be in its original condition and unused in order to be eligible for return.

Yes, we are always working to restock out-of-stock products. You can register for notifications to be informed via email or SMS when the product is back in stock.

Where can I ship my order?

You can enter your shipping address during the checkout process. After placing the order, the product will be shipped to the address you specified. If you need to change your address, please contact the support team as soon as possible.

For any questions, please contact us.